Manager of Operations
Job No:
158442
Location:
Vancouver, BC
- Fantastic opportunity to expand your career while making a difference on your community
- Join a friendly, dynamic, welcoming, and inclusive team of caring professionals
- Be rewarded with a competitive salary of $72,000 - $77,250, along with a great host of benefits
About the Dr. Peter Centre
Established in 1997, the Dr. Peter Centre is a values-based social purpose organization located in Vancouver, BC. We offer comprehensive, stigma-free care for those who need it most, including British Columbians living with HIV/AIDS, a history of mental illness, substance use disorder, and a lack of shelter. Today, the Centre has emerged as one of the world's most recognized care facilities for HIV/AIDS, sharing its best practices with agencies and governments around the globe.
We support those who need an accepting, joyful home where they can connect with others and tend to their bodies and spirit. We do this by providing stigma-free clinical care, access to nutritious food and basic needs, and by offering services to support mental health — all with integrity and humanity. Join our team today and help us make a difference in our community!
For more information about the Dr. Peter Centre, please visit our website.
About the Opportunity
Due to recent restructuring and the continuous growth of the organization, the Dr. Peter Centre currently has an opportunity for a Manager of Operations to join our team in Vancouver, BC. This is a full-time position based on a 36 hr work week, which reports directly to Senior Management.
In this dynamic role, you will be responsible for managing the overall operations of the Dr. Peter Centre, including administration, facilities, IT, and internal communication functions. Your leadership will ensure the smooth operation of the housekeeping team, administrative assistants, our facility contractor Black & McDonald (B&M), as well as our IT and phone service providers.
More specifically, your duties in this role will entail, but are not restricted to:
- Developing and implementing strategic operational processes and procedures, including an operations manual and an IT management plan
- Implementing and managing systems to ensure the Centre functions efficiently and safely for all staff, clients, and volunteers
- Providing guidance and direction for all internal employees, as well as to our external contractors
- Managing the IT systems – both hardware and software, including acquisitions, allocations, and budget, as well as managing external IT consultants and advisors
- Overseeing our SharePoint intranet site and its content
- Supervising the development, implementation, and upkeep of administrative systems to facilitate staff communications, scheduling, documentation, privacy, etc.
- Acting as the Privacy Officer for the Centre and ensuring security of digital and paper information about donors, staff, volunteers, and general operational files and records
- Representing the Dr. Peter AIDS Foundation and the Dr. Peter Centre in a professional and ethical manner to ensure our reputation is maintained and enhanced
About You
In order to qualify for this role, you will need a Bachelor's Degree in Business Administration, Operations Management, Project Management, or another related field, along with a minimum 5 years of experience in managing operations, facilities, or property. An equivalent combination of education, training, and experience will be an adequate substitute for the right candidate.
The following qualifications will ensure your long-term success in this role:
- Experience working in or with a values-based, social purpose organization
- Advanced knowledge of Microsoft Word, Excel, PowerPoint, and web-based communication tools
- Excellent project management skills, with the ability to develop and execute strategies, plans, and budgets
- Great leadership skills, with a strategic vision and focus on the bigger picture
- Calm and collected in the face of adversity, with the ability to proactively identify and solve issues as they arise
- Flexibility and adaptability in a high-pressure, highly-emotional, and constantly-evolving environment
- Self-starter able to work with minimal guidance, and able to coach and mentor others
- A desire for continuous improvement and growth within the organization
- Driver's license with a clear driving record (asset)
As our ideal candidate for this role, you will be an energetic and enthusiastic team player who can demonstrate the ability to manage multiple tasks with concurrent deadlines and time requirements. You will also be an excellent communicator, with the ability to create relationships and manage a multidisciplinary workforce of team members and contractors with varying personalities.
Most importantly, you will join us with an open mind, and a compassionate and empathetic desire to make a positive difference in your community.
About the Benefits
For your hard work, you will be rewarded with a competitive annual salary of $72,000 - $77,250 based on experience and skills, as well as the following excellent benefits:
- Extended medical, dental, and vision
- Paid vacation starting at 4 weeks
- Above average sick benefits
- RRSP matching program
- Long-term disability
- Ongoing training with 3 paid education days
- Onsite gym access
If you want to join a compassionate team that's making a difference in your community - Apply Now!